Returns & Exchanges Policy
Return Policy:
Please note that this return policy applies only to purchases made through our online store. Our physical stores in Manhattan Beach and Orlando have different return policies. Please inquire about their specific policies when visiting the store.
CorpoBonito can accommodate returns and exchanges of merchandise. To receive a full refund or to make an exchange, please return the merchandise within 15 business days of receipt.
Sale items purchased are final sale only! Items purchased on sale may not be returned for a full refund, partial refund or merchandise credit. Please be mindful of this policy when purchasing sale items.
Please note that items purchased using discount coupons, promotional campaigns, or any voucher that grants a discount on the total or partial order are not eligible for return or refund.
Naturally, we cannot accept returns or exchanges of previously worn, soiled, laundered or damaged merchandise. Depending upon the extent of handling required on our part, we may need to include a $25 handling fee for these types of non-compliant returns.
In order to receive proper credit for your return, please be sure all original tags and sanitary liners are still affixed and attached to the garment(s).
Create your Return Merchandise Authorization (RMA): We suggest you take note of your USPS Return Label Tracking Number. Please allow 5-7 business days for returns, and 7-10 business days for exchanges, to be processed upon receipt.
We pay careful attention to our product quality. In the unlikely event that you receive defective merchandise, please contact us immediately and we will gladly replace the item or issue a full credit at our expense.
Steps For Returning
- If you would like to create a Return Merchandise Authorization (RMA) and you have an existing account, you can sign in and easily create one under the Orders section by clicking “Return Item(s)” next to the item(s) you want to return.
- Please indicate your reason for the return on the form.
- Otherwise, please contact CorpoBonito at (407) 415-2452.
- Once CorpoBonito receives shipment, processing may take up to 10 business days to complete. Your funds will appear in your account once we complete processing of the item(s).
Steps For Exchanging
- Follow the above steps for Exchanges as you used for Returns with one exception–on your RMA, please note the item(s) you would like exchanged and the correct size.
- Please also indicate the reason for the exchange and note that there will be an additional $6.00 shipping fee (unless the item you received did not match the item on your receipt).
- Please be advised that all stock availability is limited. You will be contacted if your exchanged item is unavailable.
- Credit card information is required in order to complete an exchange. If you prefer, you may call with your credit card information once your RMA is processed.
Tips:
- Items can be returned within 15 days of the delivery date.
- Items must be unworn, undamaged and unused, with all tags attached and the original packaging included.
- For hygiene and safety reasons, the following are not eligible for return: intimates, stockings, hair accessories, hats, earnings, cosmetic/beauty products.
- Buyer is responsible for return shipping costs.
- Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.